Incident·May 202612 min read
What ransomware looks like from the inside, on a Tuesday morning.
A small accounting firm, a leaked credential, six hours from first alert to all-clear. Names changed; the timeline isn't.
Vivian Okafor · Security engineer
Pricing·Mar 20264 min read
Why we don't sell tiers.
There is no Premium, no Platinum, no Enterprise. There is one plan, and a project list. Here's what we figured out about the alternative.
Daniel Briere · Founder
Annual review·Jan 20269 min read
An honest accounting of our 2025 SLA.
We hit 96.3% of response targets. We missed twelve. Here's what we missed, why, and what we changed for 2026.
Marcus Tilley · Operations manager