Section 09 · Pricing

One price list.
The same one procurement sees.

Flat per-user, per-month. No tier called Enterprise. No per-ticket charges. Projects are quoted as fixed fees with a written scope, and we eat overruns.

Pricing reviewed by the partners — March 2026

Managed

$185 / user / month

The default. About 70% of our book.

  • Helpdesk by email or phone, 24×7 monitoring
  • Patch management, asset lifecycle, vendor liaison
  • MFA, EDR (Huntress + Defender), encrypted backup with quarterly drills
  • Written security posture report at month one and every quarter after
  • Quarterly seat at the table with your partners

Co-managed

$95 / user / month

Supplements your internal team. About 30% of our book.

  • Tier-2 escalation queue + after-hours coverage
  • Project capacity, runbook authoring, second set of eyes on architecture
  • Quarterly posture review, retained on a 90-day rolling basis
  • Internal tooling (RMM, ticketing) supplied or yours

Projects

Fixed fee · written scope · we eat overruns

Office buildouts, M&A diligence rooms, DMS/PM migrations, DR cutovers, ransomware recovery, hardware refreshes.

  • Quoted in writing before kickoff; no change-order surprises
  • We ship by the date. If we miss, we eat the overrun.
  • Available to managed and co-managed clients first; non-clients on a case basis